Members of this team will work in a collaborative environment and will be held accountable for delivery of superior guest service. VIP Hosts will work to engage with guests using a rich set of tools, which will include real time data about their play. Manage all aspects of the VIP guest experience while on property, while constantly striving to delight our guests, exceeding their expectations through gracious, enthusiastic, and personalized service. Job Overview: Responsible for building and maintaining relationships with VIP guests through the delivery of exceptional guest service. Enjoy weekly pay, tuition reimbursement and health benefits. Deliver great guest experience while working closely with our VIP Members.

Team members and employees may purchase discounted Go-To Cards through Payroll.Are you looking for a rewarding career in Marketing & Hospitality? Join us in the fast-paced, energy filled position with opportunity for advancement. Metro Transit/MVTA Go-To Card required to ride.

The MVTA provides hourly service seven days per week from 5 am until 12:05 am to these main hubs, with connection buses that stop throughout the Twin Cities. Shuttles run every hour from 5:20 am to 11:10 pm to catch the Minnesota Valley Transit Authority (MVTA) bus route #495 serving Mall of America®, the Burnsville Transit Station and the Marschall Road Transit Station. The SMSC Gaming Enterprise shuttles team members and SMSC employees to and from the Mystic Lake Team Member Entrance to the Marschall Road Transit Station in Shakopee.

For questions or more information, contact TEAM MEMBER TRANSPORTATION

The team member referral form is available for team members and employees on beacon in the info center, or it can be found here. The referral form must be filled out and completed PRIOR to the new hire’s start date. If you’d like extra money in your pocket and you have friends who are looking for a new career, then this is the opportunity for you! Team members who refer new talent to the Gaming Enterprise or SMSC are eligible to receive up to a $400 referral bonus! You’ll receive $200 after the new hire completes 45 days of employment and receive an additional $200 after they’ve completed 90 days of employment-that’s $400 total for you, plus you’ll get to call your friend a fellow team member!

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